(Read and download) Service Level Agreements: A Legal And Practical Guide






 | #265357 in Books |  2010-10-14 | Original language:English | PDF # 1 |  7.01 x.26 x4.37l,.21 | File Name: 184928069X | 1 pages


||About the Author|Jimmy Desai is a partner at law firm Beachcroft LLP, in the City of London, and has been advising upon, formulating and implementing SLA contracts and strategies, benefits and cost savings for businesses, since the mid 1990s. Throughout his car

Make your SLA work for you … Read this essential guide to SLAs today!

A wide range of industry sectors will outsource service provision (for example, banking, pharmaceuticals, and insurance companies). This can happen where an organization outsources its IT payroll needs, its helpdesk and IT maintenance requirements, its payment processing, or its whole IT function.

The key risk

The key risk for an organization that enters i...


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